Shipping Policy

Effective Date: [1-1-2025]
Last Updated: [1-1-2025]

At Erling, we take pride in delivering your jewellery safely and on time. Please review our shipping policy below.

All orders are processed within [2–4 business days] (excluding weekends and holidays).

Customized or made-to-order jewellery may require additional processing time. Estimated timelines will be shared at checkout or via email.

We ship orders using trusted courier partners to ensure safe and timely delivery.

Domestic Shipping (within [Your Country]): Estimated delivery [3–7 business days] after dispatch.

International Shipping: Estimated delivery [7–21 business days], depending on destination and customs clearance.

Delivery timelines are estimates only and may vary due to factors beyond our control (customs delays, courier issues, holidays, etc.).

Shipping fees are calculated at checkout based on order value, weight, and destination.

We offer free shipping on orders above [Insert Amount] (if applicable).

International customers are responsible for any customs duties, import taxes, or local handling charges.

Once your order is shipped, you will receive an email or SMS with your tracking number and courier details.

Customers can track their orders directly through the courier’s website.

Please ensure your shipping address is correct at checkout. We are not responsible for non-delivery due to incorrect addresses provided by customers.

If a package is returned to us due to an incorrect/undeliverable address, the customer will be responsible for reshipping costs.

In case of lost or damaged packages, please contact us within 48 hours of delivery notification. We will assist with claims and replacements.

COD is available only for domestic orders above/below [Insert Amount] (if applicable).

Customers refusing COD packages repeatedly may not be eligible for future COD service.

Customs clearance procedures may cause delivery delays beyond our estimated timelines.

Customers are responsible for knowing import regulations in their country before placing an order.

For any shipping-related queries, please contact our support team:
📧 Email: [Your Support Email]
📞 Phone/WhatsApp: [Your Contact Number]