Terms and Conditions

Effective Date: [1-1-2025]
Last Updated: [1-1-2025]

Welcome to Erling. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

These Terms & Conditions apply to all users of this website, including customers, browsers, and vendors.

By purchasing from us, you acknowledge that you have read, understood, and agreed to these terms.

2. Products & Pricing

We make every effort to display product images, descriptions, and prices accurately. However, slight variations may occur (e.g., due to screen settings or handmade craftsmanship).

Prices are subject to change without notice.

All promotions, discounts, or offers are valid only for the stated period.

3. Orders

Once an order is placed, you will receive a confirmation email. This does not guarantee acceptance — we reserve the right to cancel or refuse any order (e.g., due to stock issues, pricing errors, or suspected fraud).

Customized or made-to-order jewellery requires advance payment and may not be cancelled once production begins.

4. Payments

All payments must be made using the methods listed in our Payment Policy.

You agree to provide current, complete, and accurate billing and payment information.

Failure to do so may result in order cancellation.

5. Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.

Delivery timelines are estimates only; we are not responsible for courier delays or customs issues for international orders.

6. Returns & Refunds

Returns, exchanges, and refunds are handled in line with our Refund Policy.

Certain items (such as earrings, personalized jewellery, or sale items) may not be eligible for return or refund.

7. Intellectual Property

All content on this website, including images, logos, product designs, and text, is the property of [Your Store Name] and may not be copied, reproduced, or used without prior written consent.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Jewellery care and usage are the customer’s responsibility; we are not responsible for damage caused by misuse, negligence, or normal wear and tear.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

10. Governing Law

These Terms & Conditions are governed by the laws of [Insert Your Country/State].

Any disputes will be subject to the exclusive jurisdiction of the courts in [Insert Location].

11. Changes to Terms

We reserve the right to update, modify, or replace these Terms & Conditions at any time. Updates will be posted on this page with a new “Last Updated” date.

12. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:
📧 Email: [Your Support Email]
📞 Phone/WhatsApp: [Your Contact Number]